Shop Policies

Welcome

Welcome to Wishingwiffie Online Store! We design, sew and hand-make all happy goods for you and your loved ones. Find original creations of handmade plushies, bags and pouches, designer limited prints and more~ 

Payment

For both Local and International buyers - We only accept Paypal or Credit Card payments.

Shipping
Once payment is received, we will ship your items within 3 working days (working days do not include weekends and public holidays we have in Singapore).

International shipping:
All items will be shipped through Singapore Post via Registered Air-mail with tracking number.
It takes about 10 to 20 working days from date of shipping. This is an estimate given by the Singapore Post Office.
*The parcel will be delivered to your doorstep and will require the recipient's signature upon delivery.
*Tracking number will be updated in paypal payment after shipping.
*Please check your paypal for the tracking number.
*As US Customs has imposed extra checks on incoming packages, there might be more delay of extra days or weeks.

You can track & trace your parcel using the following:
http://www.singpost.com/ra/ra_article_status.asp
http://www.usps.com/shipping/trackandconfirm.htm
**We will not be responsible for lost parcel once it is shipped out of Singapore but we will do whatever we can at our end to track the parcel.
You can track the parcel with your post office using the tracking number provided by us.

Within Singapore :
Usually take 1 to 3 working days from date of posting.

Shipping price includes the cost of packaging and shipping supplies.
We will not be held responsible for lost item(s) during shipping.

Refunds and Exchanges

All items sold are not exchangeable or refundable.

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